Set Up Microsoft Authenticator — Android¶

Microsoft Authenticator provides two-factor authentication (2FA) for your M365 account. This guide covers installation and enrollment on an Android phone.

What you need¶

• An Android phone
• Access to the Google Play Store
• Your company email (yourname@questcominc.com) and password
• A Windows computer with Chrome open to https://aka.ms/mfasetup

Part 1 — Install the app on your phone¶

1. On your Android phone, open the Google Play Store.
2. Search for Microsoft Authenticator.
3. Tap the result published by Microsoft Corporation.
4. Tap Install and wait for the download to complete.
5. Tap Open.

Part 2 — Enrol your account on your computer¶

1. On your Windows computer, open Chrome and go to https://aka.ms/mfasetup.
2. Sign in with yourname@questcominc.com if prompted.
3. Click Add sign-in method.
4. Choose Authenticator app from the dropdown and click Add.
5. Click Next through the first two screens — Microsoft will display a QR code.

Part 3 — Link the app to your account¶

1. On your Android phone, open Microsoft Authenticator.
2. Tap Add account (or the + icon in the top right).
3. Tap Work or school account.
4. Tap Scan a QR code.
5. Point your phone camera at the QR code on your computer screen.

The app will scan automatically and add your questcominc.com account.

Part 4 — Complete verification¶

1. On your computer, click Next after the QR code screen.
2. Microsoft will send a test notification to your phone.
3. On your phone, tap Approve when the prompt appears.
4. Back on your computer, you should see a Notification approved confirmation.
5. Click Next, then Done.

Using Authenticator day-to-day¶

Each time you sign into M365 from a new device or browser, you will receive a push notification on your phone. Simply tap Approve to complete the login.