Set Up Outlook Mobile — Android¶

The Outlook mobile app gives you access to your Questcom email, calendar, and contacts from your Android phone or tablet. This guide covers installation and account setup.

What you need¶

• An Android phone or tablet
• Access to the Google Play Store
• Your company email (your.name@questcominc.com) and password
• Microsoft Authenticator already set up on your device

Part 1 — Install the app¶

1. Open the Google Play Store on your device.
2. Search for Microsoft Outlook.
3. Tap the result published by Microsoft Corporation.
4. Tap Install and wait for the download to complete.
5. Tap Open.

Part 2 — Add your account¶

1. On the welcome screen, tap Add Account.

   Already have a personal account?

   If Outlook opens to an existing inbox, tap the profile icon in the top-left corner, then tap Add Account.

2. Enter your.name@questcominc.com and tap Continue.

3. You will be redirected to the Microsoft sign-in page — your email address should already be filled in.
4. Enter your password and tap Sign in.
5. Check your phone for a notification from Microsoft Authenticator and tap Approve.

Part 3 — Finish setup¶

1. Outlook may ask if you want to add another account — tap Skip unless you need to.
2. Outlook will begin syncing your mailbox. The first sync may take a few minutes depending on mailbox size.

What syncs to the app¶

Recommended settings¶

Enable notifications¶

1. Tap the profile icon in the top-left corner.
2. Tap the Settings (gear) icon.
3. Tap your questcominc.com account.
4. Tap Notifications and ensure they are turned on.

Set Focused Inbox¶

Focused Inbox separates important emails from newsletters and bulk mail.

1. Tap the profile icon in the top-left corner.
2. Tap the Settings (gear) icon.
3. Tap Focused Inbox and toggle it on.